Frequently Asked Questions

Q: Where do you ship?
A: We ship worldwide.

Q: How long does shipping take?
A:
• USA & Canada: 5–15 business days
• Europe: 5–12 business days
• Rest of the World: 9–18 business days

Q: Are your products handmade?
A: Yes. Every product is handcrafted by skilled Moroccan artisans.

Q: Can I return my order?
A: Please refer to our Refund Policy for complete return information.

Q: Do you offer custom orders?
A: Yes. Please contact us with your requirements before placing your order.

Q: How can I contact you?
A: Email us anytime at hello@artisannomad.com.